Loading experience...
Loading experience...
A multi-campus school group replaced ad-hoc WhatsApp forwards with a governed WhatsApp + AI assistant—cutting response time and standardizing parent answers.
Key result
55%
Faster parent response cycles
Before
After
Administrators relied on personal WhatsApp threads for fees, transport, and timetable questions. Answers were inconsistent, untracked, and impossible to audit during inspections.
We deployed a multi-tenant WhatsApp program with templated broadcasts plus an AI assistant grounded in official circulars. Staff used a React admin panel to publish updates once and measure delivery.
Phase 1 migrated five high-volume templates (fees, bus routes, holidays). Phase 2 connected the knowledge base to policy PDFs with RAG, added Celery workers for scheduled digests, and trained office teams on escalation paths.
First-response time for common questions dropped sharply, inbound call volume to the front office fell during peak admission weeks, and leadership gained a live view of message delivery per campus.
FastAPI, PostgreSQL, Redis, Celery, React Admin, WhatsApp Business Platform
Testimonial
“Parents finally get the same answer no matter who is on duty—and we can prove what was communicated.”
Head of Operations
K-12 school group, Western India
This engagement shows how governed messaging plus grounded AI scales parent communication without sacrificing accountability.
Book a demo for WhatsApp AI School SaaS or talk to sales about security, rollout, and pricing.